- An invalid promotion code means we were not able to find your promotion code in our database. Is this situation, please verify that you have entered your promotion code exactly as it appears.
- An expired promotion code means that the promotion your are trying to take part is has specific terms specifying an expiration date for your promotion code. If you receive this error, it means your code has expired and we are unable to provide support or a replacement code.
- If you receive an error stating that your promotion code has already been redeemed, our system is finding your promotion code but it seems it was already been used. Is this situation, you can submit a ticket and after verifying your identity, our agents can verify the redemption information. Please submit a ticket immediately if you suspect your promotion code has been redeemed by an unauthorized party.
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